Privacy Policy

1. Introduction

LHUPC-AED ("Let's Help Underprivileged Children / Aidons les Enfants Défavorisés") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at lhupc-aed.org or make a donation. By using our website, you consent to the data practices described in this policy.

2. Information We Collect

We may collect information that you voluntarily provide, including:

• Personal Identification: Name, email address, phone number, mailing address
• Donation Information: Donation amounts and payment details (processed securely via Stripe and PayPal — we never store your full credit card number)
• Contact Form Submissions: Messages, inquiries, and subject lines you submit
• Newsletter Data: Email address for newsletter subscriptions
• Volunteer & Job Applications: Personal details, CV, cover letters, and supporting documents
• Sponsorship Information: Details provided when sponsoring a child

We may also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages visited. This data is collected through cookies and similar technologies to improve your browsing experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Process donations and issue tax receipts where applicable
• Manage child sponsorship relationships and provide updates on sponsored children
• Communicate updates about our programs, impact, and organizational news
• Respond to inquiries, support requests, and contact form submissions
• Process volunteer and job applications
• Send newsletters and fundraising communications (with your consent)
• Improve our website, services, and user experience
• Comply with legal and regulatory obligations
• Prevent fraud and ensure the security of our platform

4. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for all data transmission, secure cloud storage with access controls, and regular security assessments. All payment transactions are encrypted and processed through PCI-compliant third-party payment providers (Stripe, PayPal). We do not store your complete credit card information on our servers. While we strive to protect your data, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Donation records are kept for a minimum of 7 years for tax and compliance purposes. You may request deletion of your data at any time, subject to our legal obligations.

6. Third-Party Services

We use trusted third-party services to operate our website and process transactions. These include:

• Stripe & PayPal: Secure payment processing for donations
• Google Analytics: Website usage analytics (anonymized data)
• Cloud Storage: Secure file storage for uploaded documents

Each of these services has their own privacy policies governing the use of your information. We recommend reviewing their policies for further details.

7. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences (such as language selection), and analyze website traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality. For more information, please see our Cookie Policy.

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly. The children's profiles displayed on our sponsorship page are managed by our organization with proper guardian consent.

9. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a structured, machine-readable format

To exercise any of these rights, please contact us at [email protected].

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:
LHUPC-AED
12, Rue Borno Prolongée, Marlique, Pétion-Ville, HT6140, Haiti
Email: [email protected]
Phone: +509 2916-0606